Fulfillment by Amazon

FBA: Let Amazon pick, pack, and ship your orders

We help you to start your successful FBA business. Contact Us

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Try FBA and get free shipping, returns, and more

Amazon’s New Seller Incentives offer free promotional clicks on ads, free shipping to fulfillment centers, free storage, free liquidations, and free return processing.

FBA Benefits

Your products are eligible for Amazon Prime FREE Two-Day Shipping, FREE Shipping, and more.

Prime members love FREE Two-Day Shipping, and all Amazon.com customers can get free shipping on eligible orders. When you list products for FBA, they are eligible for free shipping, too. Qualified FBA listings are displayed with the Prime logo, so customers know that Amazon handles packing, delivery, customer service, and returns.

Customers get Amazon's trusted customer service and returns.

FBA leverages the Amazon customer service network stretching around the globe, managing customer inquiries, refunds, and returns for your FBA orders.
  • FBA customer support: Customers can contact our customer support via phone or email, day or night. This service is provided at no extra charge to you, with the exception of the Returns Processing Fee for select product categories. When you use FBA, your time can be spent growing your business or taking a vacation, rather than managing customer service
  • FBA returns: For orders from the Amazon.com website that Amazon fulfills, we will manage all customer service associated with fulfillment of your FBA products. Our online returns center provides customers with help pages and details about how to contact us in case of concerns. If the customer wants to return a product, we direct them to our convenient online returns center. Read more about FBA customer returns policies.

Your products are eligible for Amazon Prime FREE Two-Day Shipping, FREE Shipping, and more.

Our fulfillment centers are built with your inventory in mind, and there’s no minimum for the number of products you send. We handle the details to save you time, so you can focus on your business. FBA’s specialized services can help you grow your business without new investments in capital or staffing:
  • FBA Small and Light: Reduce the cost of fulfilling orders for low-cost, small, and lightweight FBA inventory.
  • FBA Subscribe & Save: Offer discounts on eligible FBA products for repeat customers.
  • FBA Pan-EU: Offer fast delivery in Prime-eligible European countries.
  • FBA Export: At no extra charge, expand your FBA business to more than 100 countries—minus the complexities of international selling.
  • Multi-Channel Fulfillment: Sell from your own or third-party ecommerce sites, with Amazon picking, packing, and shipping to your customers.

It's cost-effective

Shipping with FBA costs 32% less per unit than the slowest shipping options offered by major U.S. carriers. FBA two-day shipping costs 72% less per unit than their two-day options. Pay as you go—you are charged for storage space and the orders we fulfill. The cost of shipping is included in your fees, with no extra charge for Amazon Prime FREE Two-Day Shipping and free shipping on eligible orders. Fees for Selling on Amazon and optional services may apply.
 

FBA storage and fulfillment fees

Inventory storage fees

Charged for all items stored in an Amazon fulfillment center, and based on your daily average volume of inventory measured in cubic feet. See how to determine the product size tier for your items.

Long-term storage fees

Assessed monthly for all items stored in a fulfillment center for more than 365 days. Maintaining sound inventory health can help you avoid long-term storage fees.

Fulfillment fees

Charged per unit for picking and packing your orders, shipping and handling, customer service, and product returns. Use the FBA revenue calculator to estimate fees and see how to preview your fees.

Unplanned services fees

Charged when inventory arrives at a fulfillment center without proper preparation or labeling, making unplanned services required.

Removal order fees

You can have Amazon return or dispose of your inventory in a fulfillment center for a per-item fee.

Returns processing fees

Charged on orders when Amazon provides a customer with free return shipping.

Save time and help grow your business with FBA

You sell it, we ship it. Amazon has one of the most advanced fulfillment networks in the world. With FBA, you store products in Amazon’s fulfillment centers, and we pick, pack, ship, and provide customer service for these products. FBA can help you scale your eCommerce business and reach more customers.

Frequently Asked Questions

Get answers to the frequently asked questions about Fulfillment by Amazon

FBA, also known as Fulfillment by Amazon, is a service that helps Amazon sellers outsource shipping to Amazon. With this fulfillment option, Amazon stores, picks, packs, ships, and delivers the products to customers. Amazon also handles customer service and returns for those orders.

Costs vary per item and include fulfillment fees, as well as storage fees. To find out how much FBA costs, use the FBA calculator or use the estimated fee per unit tool in Seller Central.

An FBA seller is an ecommerce business that sells in Amazon’s store and outsources inventory management to Amazon through the FBA program. The seller sends products to Amazon warehouses for order fulfillment. Amazon stores the inventory until a customer places an order. Then Amazon picks, packs, and ships the order.

Wondering how to start in Amazon’s store using FBA? It takes four steps to get started.
  • Create a Professional seller account
  • Create your product listings
  • Prepare your products
  • Ship your products to Amazon

Generally speaking, most products for sale in Amazon’s store are eligible for FBA. You can sell virtually anything—from teas to quirky T-shirts or surfboards. Some products require prior approval before you can sell them. In addition, certain products are either not eligible for FBA or must meet specific requirements before qualifying for FBA.

Fulfillment is the process of storing, packing, and shipping orders, as well as handling returns and exchanges. Some businesses manage fulfillment in-house, while others use a service like Fulfillment by Amazon or some combination of in-house and third-party options. Effective, reliable fulfillment delights customers.

Help grow your business with Fulfillment by Amazon

We help you to start your successful FBA business. Contact Us